1. What design software does Reproductions support?

For the PC, we support Microsoft Word, Excel, Publisher and PowerPoint as well as Adobe Photoshop, Illustrator, InDesign and Acrobat.

For the Macintosh, we support Adobe Photoshop, Illustrator, PageMaker, InDesign and Acrobat as well as Macromedia Freehand and Quark Xpress.

2. How should I save my files?

For layout packages such as PageMaker or Publisher, we prefer you to save a file as a PDF. This will embed all the required fonts and graphics. If you cannot save it as a PDF, the next best option is to save it as a Postscript file.

3. Do I need to supply fonts or graphics?

If you have saved your file in native software format (other than a PDF or Postscript file), then we require all linked graphics and copies of any fonts used in your design. When in doubt, please include anything used in creating the document as well as a small proof of the desired finished product.

4. Do I need to supply Reproductions with a proof?

While a proof isn’t absolutely necessary, we do highly recommend it. You are the only one who knows what the final product should look like, so it’s important that you communicate that to us be providing a proof. Generally a black-and-white 81/2 x 11 print of the project is sufficient as long as it provides enough detail for us to determine if correct fonts and graphics.

5. On which media does Reproductions print?

Vellum, Bond, Acetate or Mylar

6. Can I bring my own media for Reproductions to print on?

No…the media we use is specifically made for inkjet printing, and unexpected results such as damage to the plotter can occur if we use inappropriate media.

7. How wide can we make a print?

36 inches wide by any length

8. How much can Reproductions enlarge a print?

400 percent

9. How come the printed colors don’t look like they do on my screen? How come your printer colors don’t match my printer colors?

A shift in color from computer to printer does occur. For the most part, software does a reasonable job of translating from one mode to the other, but some colors pose more of a problem. There are also variations among printers. We can’t accurately predict if the printed result will match your expectations from the colors you see on your computer screen. Therefore we do not guarantee exact color matching.

10. How long will we keep scan or printing files on our system?

Approximately two weeks unless other arrangements are made

11. What are Reproductions’ store hours?

7:30 a.m. to 7 p.m. Monday-Friday; 9 a.m. to 1 p.m. Saturdays; closed Sundays

12. What software do we use to do plotting?

ReproDesk

13. What type of plotter do we use?

OCE 9800